|
 The
primary aim is to create a participative decision making framework
that can plot the best course of action; one which is also capable of managing
problems should they arise, in a methodical, logical or creative way.
To
see the manager essentially as a decision maker is to detract from their true
role as a facilitator. Without undermining the value of leadership, decision making
is also a team building event and its comprehension can only be dealt with successfully
if decisions have been preceded by well managed, imaginative and rigorous thinking.
This thinking can be seen as the submerged 9/10 of the iceberg, of which decision
making is only the visible tip. The programme will introduce participants to decision
thinking . By taking participants through the four stages of decision
thinking, participants will be able to build models as a foundation for decision
making. Participants will learn to build a "thinking team" within their "doing
teams" thereby stimulating new ideas and encouraging innovation. Via a
programme of discovery learning, participants will also be introduced to three
different types of thinking: Insight
thinking The steps leading upto the solution are not all apparent. The
solution seems to come about by a sudden jump in thinking. It is more a matter
of finding the right approach than of care in pursuing an approach. Sequential
thinking
The solution follows a progressive sequence of steps (modification,
improvement, mistakes, new ideas, etc.). The sequence need not be a logical one;
nevertheless the steps occur one after the other. Strategic
thinking
Is concerned with the choice of
the most appropriate steps out of a multitude of possibilities. The search is
not for a definite solution but for a policy of behaviour which is more effective
than others. Although
the session will develop logical thinking skills, it also promotes application
of creative thinking skills to generate innovative solutions. An important part
of delivery is relating thinking skills to work issues. Participants are reminded
that a good thinker is one who can monitor their own thinking and assumptions
and use the process to explore rather than attack (or defend). In this way the
thinker will value the skill of listening to other people's views, without letting
their ego get in the way. Decision making is partly the
culmination of thinking skills, but chosen solutions also require follow up procedures.
Therefore, change analysis is required which evaluates the deviations from the
expected result, and relates them to the factors that were pertinent to the decision;
thereby monitoring its continued effectiveness in order to take corrective action
if appropriate. However, decision making will involve risk taking therefore decision
making requires specific techniques that can analyse and quantify the
risks involved, for the options available, and how the risk can be minimised.
This requires the application of quantitative and qualitative methods to defined
objective alternatives. |