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Decision & Creative Thinking
Program IntroductionReference ManualLearning Objectives

 

The primary aim is to create a participative decision making framework that can plot the best course of action; one which is also capable of managing problems should they arise, in a methodical, logical or creative way.

To see the manager essentially as a decision maker is to detract from their true role as a facilitator. Without undermining the value of leadership, decision making is also a team building event and its comprehension can only be dealt with successfully if decisions have been preceded by well managed, imaginative and rigorous thinking. This thinking can be seen as the submerged 9/10 of the iceberg, of which decision making is only the visible tip. The programme will introduce participants to decision thinking . By taking participants through the four stages of decision thinking, participants will be able to build models as a foundation for decision making. Participants will learn to build a "thinking team" within their "doing teams" thereby stimulating new ideas and encouraging innovation.

Via a programme of discovery learning, participants will also be introduced to three different types of thinking:

Insight thinking

The steps leading upto the solution are not all apparent. The solution seems to come about by a sudden jump in thinking. It is more a matter of finding the right approach than of care in pursuing an approach.

Sequential thinking

The solution follows a progressive sequence of steps (modification, improvement, mistakes, new ideas, etc.). The sequence need not be a logical one; nevertheless the steps occur one after the other.

Strategic thinking

Is concerned with the choice of the most appropriate steps out of a multitude of possibilities. The search is not for a definite solution but for a policy of behaviour which is more effective than others.

Although the session will develop logical thinking skills, it also promotes application of creative thinking skills to generate innovative solutions. An important part of delivery is relating thinking skills to work issues. Participants are reminded that a good thinker is one who can monitor their own thinking and assumptions and use the process to explore rather than attack (or defend). In this way the thinker will value the skill of listening to other people's views, without letting their ego get in the way.

Decision making is partly the culmination of thinking skills, but chosen solutions also require follow up procedures. Therefore, change analysis is required which evaluates the deviations from the expected result, and relates them to the factors that were pertinent to the decision; thereby monitoring its continued effectiveness in order to take corrective action if appropriate. However, decision making will involve risk taking therefore decision making requires specific techniques that can analyse and quantify the risks involved, for the options available, and how the risk can be minimised. This requires the application of quantitative and qualitative methods to defined objective alternatives.

 
Our workshops contribute credits for generic Management Qualifications as awarded by
the Institute of Leadership & Management (ILM) - when blended with the underpinning knowledge on
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Investor in PeopleilmInstitute of Commercial ManagementChartered Management InstituteChartered Institute of Personnel and Development
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