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The reference manual can be extended to include problem solving techniques
and decision making. 
• The manager as a thinker •
Types of thinking • John Adair on thinking • De Bono on
thinking • Tools for thinking • Lateral thinking •
Creative thinking | • Brainstorming •
Decision thinking • Synectics approach • Barriers
to personal creativity • Characteristics of a creative
person • Characteristics of a creative organisation |
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