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| • | Concepts of management |
| • | Classical views of management |
| • | Modern views of management |
| • | The functions of management | | |
| ▪ | Target setting |
| ▪ | Planning | | ▪ | Organising |
| ▪ | Controlling | | ▪ | Evaluation |
| ▪ | Improving | |
| • | Power, authority and influence |
| • | Responsibility and accountability |
| • | Leadership style and behaviour |
| • | The action centred leader | | •
| Team roles | | • | Team observations
& difficulties | | • | Delegating to
team members | | • | Motivating your team |
| • | Introduction to HRD | |
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