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| • |
Selecting leadership style | | • | Action
centred leadership | | • | Achieving the
task | | • | Why have a team |
| • | What is a team process | | •
| Stages of team development | | • | Managing
team development | | • | Team roles |
| • | Characteristics of an effective team |
| • | Criteria for team competence |
| • | Behaviour patterns | | •
| How to reach consensus | | • | People
problems | | • | Pit-falls to avoid |
| • | The nature of conflict | | •
| Preventing and resolving conflict | | |
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